Privacy Policy
Last Updated: Dec 4, 2024
This Privacy Policy explains how we collect, use, disclose and retain personal information through your use of www.RBS-HOMES.com and any other MrHOMES-owned website that is controlled by MrHOMES (collectively, the "Site") and the services, products, platforms, features, content or Applications offered by MrHOMES, Inc. and its affiliates (collectively, "MrHOMES," "we," "us," or "our") (collectively with the Site, the "Services").
About Agents
"Agents" are people and other entities we contract with, including our independent contractor licensed real estate salespersons and brokers, that may offer or provide services to you. Please note that although Agents may elect to use MrHOEMS designated email addresses or marketing materials, Agents are independent contractors who are not employed or controlled by MrHOMES.
This Privacy Policy does not govern your interaction with Agents outside of the Site, and you will be governed by other privacy terms, if any, of the websites or services through which you are interacting with those Agents.
What Does This Privacy Policy Cover?
This Privacy Policy covers the treatment of personally identifiable information ("PII") and other information collected in connection with your use of, or access to, the Services.
This Privacy Policy also covers our treatment of any PII that we collect outside the Services and are combined with such PII collected in connection with your use of, or access to, the Services.
Important Note:
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any landlords, renters, owners, buyers, and third party websites, services and applications ("Third Party Services").
What Information Do We Collect?
Information You Provide Us
You may choose to provide us with certain information that could include, without limitation, PII, such as:
- Name, email address, mailing address
- Phone number, geo location data
- Employment information
- Demographic information
- Rental listing information
- Background check information
- Rental application information
- Photo identification
- Reference letters
Information Collected Automatically
We automatically receive and record information in our server logs from your browser, including:
- IP address
- Search queries
- Cookie information
- Mobile device identification
- Pages you request
Information Collected Using Cookies
Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as allowing you to decide on acceptance of each new cookie in a variety of ways.
Information Collected from Third Parties
If you choose to register on our Site or otherwise link your MrHOMES account with a third party's service (such as Facebook or another third party website), we may receive the same type of information we collect from you directly from those services.
How Do We Use Your Information?
We may use information that we collect about you or that you provide to us, including any PII:
- to present the Services and its contents to you
- to present brokerage services through our Affiliates to you
- to present other adjacent services through our Affiliates to you
- to develop Services that help Agents provide real estate transaction services to you
- to provide you with information or services that you request from us
- to fulfill any other purpose for which you provide it
- to contact you regarding the Services or your account
- to provide you with promotional information regarding the Services
- to carry out our obligations and enforce our rights
Important Notice:
We do not sell your PII to any third parties, nor do we use any of your Sensitive Personal Information ("SPI") to create profiles or inferences in furtherance of decisions that produce legal or similarly significant effects concerning a customer.
How, And With Whom, Is My Information Shared?
Affiliates
We may receive and share your PII or other information about you with our Affiliates to develop or provide the Services.
Information Shared with Our Agents
We may share PII with our Agents in connection with their provision of services to you related to the sale, purchase, lease or financing of properties and the advertising and marketing of such properties and related services.
Third Party Partners and Service Providers
We work with third party partners and service providers to perform Services on our behalf, and we may share your PII with such third party partners and service providers to help us provide the Services.
Email Communications, Phone Calls, SMS Communications
As part of the Services, you may occasionally receive email, phone calls or SMS (text), and other communications from us, such as communications relating to a transaction, promotions, marketing, and recruiting.
Opt-out Instructions
You may opt-out of receiving communications from us by:
- Following the instructions included with such emails
- Emailing us at [email protected]
- Using our webform located in our dedicated Privacy Center
Important note regarding agent advertisement mailers:
As an organization, MrHOMES will never send you advertisements via mail. However, our agents may do so in their capacity as an independent MrHOMES real estate agent.
Is PII About Me Secure?
You need to do what you can to prevent unauthorized access to your account and PII by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
Security Notice:
We endeavor to protect account information to ensure that it is kept private; however, we cannot guarantee the security of any account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What Information Can I Access?
We may allow you to access certain information about you for the purpose of viewing, and in certain situations, updating that information. When you update information, however, we often maintain a copy of the unrevised information in our records.
You may request deletion of your account by:
Sending an e-mail to our webmaster at [email protected]
What Happens When There Are Changes To This Privacy Policy?
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected unless we obtain your consent for another purpose. If we make material changes to this Privacy Policy, we will publicly post an updated version of this Privacy Policy for your review on the Site.
What If I Have Questions Or Concerns?
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to:
What if I am a minor (under the age of 19)?
We do not knowingly collect, share, or sell personal information of anyone under the age of 19 years old.